FAQ

Yes. Danielle Frankel requires appointments at both the New York Studio and the Los Angeles Boutique on Melrose Place. We are not able to accommodate walk-ins.

Please schedule your appointment through our website: https://www.daniellefrankelstudio.com/pages/appointments

Yes. A $150 consultation fee is collected at the time of booking a bridal appointment at Danielle Frankel. Following your appointment, this fee applies as a credit toward any wedding dress purchase. A maximum of two consultation fees ($300) may be applied as credit toward a purchase.

If you need to cancel or reschedule, please do so at least 48 hours in advance to receive a refund. Late cancellations and no-show appointments result in forfeiture of the fee.

Danielle Frankel advises brides to begin the bridal process 10–12 months before their event date. Production timelines for made-to-order wedding dresses vary by garment and are listed on each product page. We recommend allotting an additional 2–3 months for alterations following production.

If your timeline is shorter, please contact us at atelier@daniellefrankelstudio.com. Shorter timelines may be possible and may incur rush fees.

Appointment bookings are available up to 90 days in advance. For availability beyond 90 days, please contact us directly.

Consultations can be booked through our website at https://www.daniellefrankelstudio.com/pages/appointments. If you have any questions about booking, we are happy to assist.

For brides booking at the Danielle Frankel New York Studio, contact us by phone at +1 (323) 240-2006 or by email at atelier@daniellefrankelstudio.com.

For brides booking at the Danielle Frankel Los Angeles Boutique on Melrose Place, contact us by phone at (323) 533-7241 or by email at melroseplace@daniellefrankelstudio.com.

Book an appointment: https://www.daniellefrankelstudio.com/pages/appointments

Your appointment is a private, one-on-one consultation with a dedicated specialist in your own fitting room at either the Danielle Frankel New York Studio or the Los Angeles Boutique on Melrose Place. Over the course of 60 minutes, you will typically have the opportunity to try on five to six gowns from the collection.

Your specialist will guide you through silhouettes, fabrics, and details to help you find the right gown. If time allows, additional styles may be explored.

If you have styles in mind ahead of time, you can pre-select these during the booking process so they are ready for your visit.

A Danielle Frankel bridal appointment is approximately 60 minutes. Your stylist at the New York Studio or Los Angeles Boutique will dedicate this time entirely to you in a private fitting room.

We advise wearing flesh-colored, seamless underwear to your Danielle Frankel bridal appointment so you can fully appreciate the construction and detail of each wedding dress. We also request that you wear minimal to no makeup during your appointment.

We have sample shoes available to try on with the gowns during your appointment. We encourage you to browse our footwear collection beforehand to familiarize yourself with our shoe styles: https://www.daniellefrankelstudio.com/collections/footwear

To ensure the best possible experience, Danielle Frankel recommends bringing up to two guests to your bridal appointment. If you wish to bring an additional guest, please contact your studio to confirm in advance of your appointment.

Brides are welcome to take photos of themselves during their visit to the Danielle Frankel New York Studio or Los Angeles Boutique for personal use. Danielle Frankel's policy prohibits posting photographs or content captured during your appointment on social media.

When booking your Danielle Frankel appointment, you will be prompted to pre-select five "Styles of Interest" that you would most like to see. We do our best to prioritize these indicated styles and will explore additional options as time allows.

If you have any special requests or concerns to share in advance, please include them in the "Personal Style Notes" section during the appointment booking process.

Once you have booked your appointment, the styles selected in the booking process can be updated via the "Change/Cancel Appointment" link in your confirmation email by selecting the 'Edit Info' prompt.

For returning clients, kindly select the 'returning' option during appointment booking on our website: https://www.daniellefrankelstudio.com/pages/appointments

The $150 booking fee remains applicable to returning brides, ensuring reservation of the fitting room and your dedicated specialist's time. You may credit up to two appointment fees ($300) toward your purchase.

If you are prepared to proceed with payment and paperwork, please contact your specialist directly or call our studios to schedule a "Measurements" appointment. This does not require an additional appointment fee. The appointment takes around 30 minutes, during which we record your measurements and finalize your order.

To contact the Danielle Frankel New York Studio, call +1 (323) 240-2006 or email atelier@daniellefrankelstudio.com.

To contact the Danielle Frankel Los Angeles Boutique on Melrose Place, call (323) 533-7241 or email melroseplace@daniellefrankelstudio.com.

In almost all cases, you will work with the same specialist for continuity. However, you can always request a different specialist if you wish.

If for some reason your specialist is not available during the time you schedule to revisit, our team will reach out to alert you and offer you the opportunity to reschedule.

Yes. We kindly request that you cancel your appointment via the "Change/Cancel Appointment" link in your confirmation email no later than 48 hours in advance.

Should you need any additional assistance, contact the Danielle Frankel New York Studio at +1 (323) 240-2006 or atelier@daniellefrankelstudio.com, or the Danielle Frankel Los Angeles Boutique at (323) 533-7241 or melroseplace@daniellefrankelstudio.com.

Please be advised that the $150 fee is non-refundable if notice is not provided in advance of this timeframe.

Because Danielle Frankel garments are handmade, we only have one to two samples of each style. In most cases, samples can be clamped or let out to approximate your measurements during your appointment, so you can envision how your garment will look when size is adjusted for.

Please note that new collection styles may only be available in the sample size, typically a US size 0 to 2, for a short period after a collection is released, with extended sizing available after that.

We kindly ask you to provide your estimated gown size when booking your appointment so we can select the sample size closest to you. If you have any further questions, please reach out directly and we will be happy to assist you.

Yes. Following your Danielle Frankel appointment, your specialist will provide a recap of your favorite styles within 24 hours.

You may contact your specialist via email at any time for additional information. If you cannot locate your recap email or do not recall whom you worked with, please contact atelier@daniellefrankelstudio.com.

We recommend browsing the Danielle Frankel collection on our website at https://www.daniellefrankelstudio.com before your visit, so you arrive with a sense of the styles you are drawn to.

When booking, use the 'Styles of Interest' and 'Personal Style Notes' fields to share your preferences with your specialist in advance.

It can help to have a loose sense of your wedding vision before you visit: the venue, season, and overall aesthetic can all inform the silhouettes and fabrics that will work best for you.

There is no need to have made any firm decisions, as your specialist will help guide you through the options on the day.

A custom wedding dress is a bridal gown designed and constructed from scratch for one bride. At Danielle Frankel, the custom design process is a direct collaboration between you and our atelier, with master patternmakers and seamstresses crafting each gown to the highest standards of dressmaking in New York City's Garment District.

Unlike made-to-order or customized gowns, which both begin with an existing design from the collection, a custom gown is conceived and designed uniquely for you. Silhouette, fabric, embellishment, and construction are all created in collaboration with Danielle and the atelier.

Learn more about Danielle Frankel Custom Studio: https://www.daniellefrankelstudio.com/pages/custom-studio

The Danielle Frankel custom bridal process begins with an initial consultation, held in person at our New York Studio at 260 West 39th Street or over video for clients outside of New York. A sketch fee of $2,500 is required prior to beginning any custom design work and is applied as a credit toward your final gown purchase.

During the first meeting, you discuss your vision, timeline, and design direction with our client relationships team. Once a clear concept is established, Danielle Frankel works directly with you to provide sketches and fabric swatches, considering all elements discussed in the initial consultation.

Measurements are taken at our New York Studio or remotely, depending on location, and a timeline is set for the first fitting. From there, the gown is patterned and constructed entirely by hand by our atelier's master patternmakers and seamstresses in the Garment District. The number of fittings varies based on the gown's design and complexity.

The timeline for a Danielle Frankel custom wedding dress varies based on the complexity of the design, fabric sourcing, and the number of fittings required.

Brides should book their custom consultation as early as possible to allow time for the full design and construction process. Once a concept is established and measurements are taken, a timeline is set for the first fitting. From that point, fittings and timelines vary based on the gown's design.

For made-to-order gowns from the existing Danielle Frankel collection, the standard lead time is approximately 24 weeks from order date.

Custom wedding dress pricing at Danielle Frankel varies based on design complexity, fabric selection, and embellishment. Because each custom gown is a unique creation – designed, patterned, and constructed by hand by master patternmakers and seamstresses in our New York City atelier – pricing is discussed during the initial consultation.

A 50% deposit is required at the time of sale to begin production, with the remaining balance due in full before the gown is picked up.

Contact our Custom Studio at custom@daniellefrankelstudio.com to discuss your vision and schedule a consultation, or fill out the Custom Studio form on our website: https://www.daniellefrankelstudio.com/pages/custom-studio

Danielle Frankel offers three types of gowns: made-to-order, custom, and customized.

Made-to-order means an existing design from the Danielle Frankel collection is cut and constructed in your ready-to-wear size after you place your order. The silhouette, fabric, and design have already been created by Danielle Frankel, and the finished gown is made specifically for you, though the design itself is from the collection.

Customized means starting with a gown from the collection and incorporating slight changes or variations to make it bespoke to you: for example, a different neckline, an alternate fabric, or the addition of lace or embellishment. Customizations are quoted on a case-by-case basis and incur an additional charge on top of the gown price. Please note that not all customization requests can be accommodated; possibilities and pricing are confirmed in collaboration with your specialist.

Custom means the wedding dress is designed from scratch, exclusively for you. Working directly with the Danielle Frankel atelier, you collaborate on sketches, fabric swatches, and every design detail to create a gown shaped entirely around your vision.

The Danielle Frankel Custom Studio is based at 260 West 39th Street, Floor 14, New York, NY – in the heart of Manhattan's Garment District. This is also the location of our New York Studio and our atelier, where every custom Danielle Frankel gown is designed, patterned, and constructed.

Custom consultations take place at our New York Studio, with remote consultations available over video for brides outside New York. Danielle Frankel also operates a Los Angeles Boutique on Melrose Place for collection appointments.

To book a Danielle Frankel custom bridal consultation, fill out the inquiry form on the Custom Studio page at https://www.daniellefrankelstudio.com/pages/custom-studio, or contact our client relationships team directly at custom@daniellefrankelstudio.com.

The initial consultation can take place in person at our New York Studio in the Garment District, or over video. During the consultation, you discuss your vision, timeline, and design preferences with the team.

For made-to-order collection appointments, or to customize an existing style, book through the Danielle Frankel appointments page for either the New York Studio or the Los Angeles Boutique on Melrose Place: https://www.daniellefrankelstudio.com/pages/appointments

Yes. To shop the collection or discuss customizations on an existing style, you can book an appointment at either the Danielle Frankel New York Studio or the Los Angeles Boutique on Melrose Place.

For full custom gowns, in-person consultations are held at our New York Studio. If you are not based in New York, we begin the process virtually: initial consultations, design discussions, sketches, and fabric swatch reviews all take place over video.

Measurements for a custom gown can be taken remotely or in person at our New York Studio or Los Angeles Boutique, depending on your location. All fittings are held at our New York Studio in Manhattan's Garment District.

Most brides travel to New York for fittings, and our team works with your schedule to consolidate visits. Danielle Frankel has worked with brides internationally, including clients across the United States, Europe, Asia, and the Middle East.

Yes. Danielle Frankel is pleased to offer customizations on a case-by-case basis, provided they maintain the integrity of our designs. Please note that modifications for modesty often require changes to the pattern during production, which may result in additional charges and an extended production time frame.

Yes. Danielle Frankel offers customization of veils and shoes on a case-by-case basis. If you would like to customize a veil or pair of shoes, please note your request in the "Personal Style Notes" section when booking your appointment, or mention it to your sales specialist during your visit. Possibilities and pricing are confirmed in collaboration with your specialist.

Ideally, consider selecting your veil at the same time as your gown so the two can be seen together. Bridal accessories such as veils can take four to five months to order and arrive, so ordering early ensures they are ready in time.

If ordering a custom or made-to-order veil, allow enough lead time to have it in hand approximately two to three months before your wedding, so any styling adjustments can be made in time.

Yes. Danielle Frankel offers a range of veils and bridal headpieces. Browse the collection here: https://www.daniellefrankelstudio.com/collections/veils

You are welcome to purchase your shoes at the same time as your gown, and many brides find it easiest to do so. At the latest, your shoes must be in hand before your first alterations fitting, as heel height directly affects how your gown is hemmed and cannot be changed once alterations have begun. Fittings at Danielle Frankel cannot be performed without your exact shoes, and your appointment will need to be rescheduled if you arrive without them.

As a general guide, aim to have your shoes at least three months before your wedding, as this is when most alteration fittings begin.

Yes. Danielle Frankel offers a range of footwear. Browse the collection here: https://www.daniellefrankelstudio.com/collections/footwear

To complete your purchase at Danielle Frankel, the following must be finalized: confirmation of size, confirmation of any applicable customizations, a signed Studio Terms of Sale, and full payment via the provided payment link or alternative arrangement.

Your dedicated specialist will share the Studio Terms of Sale, payment link, and any alternative payment instructions directly. Once all steps are complete, your order will be placed into production.

For collection and made-to-order gowns, full payment is due at the time the order is placed. For custom gowns, a 50% deposit is required at the time of sale to begin production, with the remaining balance due in full before the gown is shipped or picked up.

All sales are final and non-refundable. No modifications or cancellations are permitted once an order has been placed and the Studio Terms of Sale has been signed.

Sales tax will be applied to your order based on the shipping or pick-up location, in accordance with local tax law.

If your confirmed shipping address changes after the initial order confirmation, the applicable sales tax may be recalculated, and any outstanding balance must be paid before the order is released for shipment or pick-up.

We accept credit card and wire transfer. There is no processing fee for credit card payments. For wire transfer details, please reach out to your dedicated specialist or email atelier@daniellefrankelstudio.com.

Due to the handmade and bespoke nature of our work, payment for collection and made-to-order gowns must be made upfront and in full. We do not offer payment or credit plans.

For full custom gowns, not customized, a 50% deposit is required at the time of sale to begin production, with the remaining balance due in full before the gown is shipped or picked up.

Each gown produced by Danielle Frankel is a handmade, one-of-a-kind garment. Due to the nature of the handwork, including variations in dye lots, fabrics, lace, and appliques, the final gown may show slight differences from the original sample.

These variations are an inherent and expected part of handmade couture.

Danielle Frankel gowns are made to order based on our standard production size chart. Your measurements will be used to determine the recommended US size that is ordered.

A made-to-measure service is available at an additional cost for clients requiring more customized proportions.

Please note that almost all garments will require some form of alterations to achieve a perfect fit, even made-to-measure.

The client is responsible for the final size selection agreed upon at the time of order. There are no size exchanges and all sales are final.

Due to the handmade and bespoke nature of our work, Danielle Frankel cannot offer returns or exchanges on our gowns. To ensure a smooth experience, please ensure that all modifications have been requested before your order has been officially placed and the Studio Terms of Sale has been signed.

General production timelines are provided for each style on our website. Please note that these windows are estimates and may vary depending on multiple factors.

Standard orders typically take an average of 5–7 months to produce, allowing 2–3 months for alterations post-production.

In certain circumstances, Danielle Frankel can accommodate rush orders. We recommend speaking with our New York Studio or Los Angeles Boutique directly if you are working on a tight timeframe. If your wedding is less than 8 months away, rush fees may apply to your order.

Excluding rush orders, Danielle Frankel aims to have orders ready at least 12 weeks prior to your event date. Once your order is complete and has passed our three stages of quality control, you will receive an email notification from our fulfillment team.

At that point, you can approve us to ship your order, arrange a pickup time at any of our studios, or set up alteration appointments if you have purchased alterations with us.

Please inform your sales specialist immediately if you anticipate needing your gown sooner than three months before the wedding date. Please note that not all rush orders can be accommodated.

Once you have identified your gown style on our website, please click "Request a fabric swatch for this style." Alternatively, if you have already placed an order, you may contact your specialist directly via email for assistance in obtaining a swatch. For all orders placed with third-party stockists, please contact your stockist directly.

In order to ensure a perfect fit, most gowns need some form of alterations. Danielle Frankel offers in-house alterations for garments purchased through either the New York Studio or the Los Angeles Boutique on Melrose Place.

Yes. Danielle Frankel offers in-house alterations for gowns purchased directly through our New York Studio or Los Angeles Boutique on Melrose Place.

In-house alterations are a flat fee of $1,950, which covers two fittings and a final try-on. This fee must be paid in full before the first scheduled fitting. Additional fittings, if required, are charged at $600 per fitting.

Yes. Danielle Frankel offers a made-to-measure service for $1,800 for brides requiring more customized proportions.

Please be advised that almost all garments will require some form of alterations to perfect the fit, including made-to-measure gowns. We offer a combined made-to-measure and alterations package for $2,950.

Danielle Frankel recommends starting alterations no less than 12 weeks prior to the event date. If you purchased in-house alterations, you will receive an email to start scheduling your alterations appointments when your gown is ready.

For any additional assistance, please reach out to atelier@daniellefrankelstudio.com for New York or melroseplace@daniellefrankelstudio.com for Los Angeles.

Please bring your wedding shoes to your first fitting so we can correctly set the length and bustle of your gown. If you arrive without them, your appointment will need to be rescheduled. Once alterations have begun, your shoes cannot be changed as heel height directly affects how the gown is hemmed.

Additionally, please bring any undergarments you plan to wear on your wedding day to ensure the fit is as accurate as possible.

You may also wish to bring any accessories or jewelry you intend to wear with your gown to see them together during the fitting.

Danielle Frankel cannot perform alterations on any garments purchased outside our New York Studio or Los Angeles Boutique. To work with our in-house alterations team, garments must be purchased directly from Danielle Frankel.

If you would like to add in-house alterations after your original purchase, please reach out to your sales specialist directly or email atelier@daniellefrankelstudio.com (for New York) or melroseplace@daniellefrankelstudio.com (for Los Angeles). Our team will confirm availability and assist with scheduling. Please note that full payment for alterations must be completed before the alterations process can begin.

Yes. Brides are welcome to travel to either the Danielle Frankel New York Studio in Manhattan's Garment District or the Los Angeles Boutique on Melrose Place for their bridal appointment.

For questions about planning a visit to New York, contact atelier@daniellefrankelstudio.com or call +1 (323) 240-2006. For Los Angeles, contact melroseplace@daniellefrankelstudio.com or call (323) 533-7241.

If you are unable to travel to either studio, Danielle Frankel also offers virtual appointments. A dedicated specialist will guide you through the collection over video and discuss your vision, helping you identify the styles best suited to you. To book a virtual appointment, please reach out to atelier@daniellefrankelstudio.com.

Danielle Frankel wedding dresses are also available through select stockists worldwide. For a complete list of our stockists, please visit: https://www.daniellefrankelstudio.com/pages/stockists

Yes. If your wedding is not local, Danielle Frankel can arrange for the shipment of your garments after production, or post-alterations if you choose to work with us in-house. Please note that signatures are required for all gown deliveries, and tracking information will be provided by our shipping team.

Any changes to the order shipping address following the initial order confirmation may result in changes to the applicable sales tax. Due to legal requirements, any remaining sales tax balance will require payment prior to release of the order for shipment or pick-up.

When placing an order with Danielle Frankel, you will sign the Studio Terms of Sale, a legal agreement between you and Danielle Frankel. By signing, you confirm that you have read, understood, and agreed to all terms and conditions, and that you are 18 years of age or older.

Signing this contract is an obligatory step required to finalize your purchase.

Once your order has been placed and the Agreement signed, no refunds, credits, modifications, or cancellations are possible under any circumstances, including if your event is cancelled or postponed.

You are responsible for the final size selection agreed upon at the time of order. You are also required to inspect the merchandise before taking possession of it, at which point Danielle Frankel has no further obligations regarding the garment. The total liability of Danielle Frankel in connection with your order is limited to the amounts you have paid.

Cancellation by non-payment, non-acceptance of the gown, or other non-performance still obligates the client to all payments required under the Agreement. Danielle Frankel may seek 10% compounded monthly interest on any outstanding amounts, as well as reasonable attorney's fees.